Sean Ellis Hussey
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July 30, 2021
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Health Club Software
Fitness Clubs
category
minute read
July 30, 2021
Tracking down support for your operating software might spark a lot of different emotions and memories. On one hand, support is full of accomplishment and pride at finding the exact answer you need to fix a mistake or accomplish a task. On the other, support is full of frustration in unraveling an overloaded system that is not making life easier for anyone in your club. But support should alleviate frustration and make work easier. So how can you be certain you’re getting the help you deserve? The teams and processes in place to support your operating software are essential but assessing their effectiveness can be tricky.
Amazing support and quality software should work in tandem to give you and everyone in your club the best experience. Sometimes there is a gap in knowledge, with a new product release or new staff that support can help maneuver. Regardless of your needs, support is intended to be helpful. With the best services, help comes in many forms.
If you have the resources from above but are still having issues the problem may not be the support network but the software itself. Many people find themselves in a frustration loop. Operating software doesn’t work as planned, creating frustration. Friendly support staff resolves enough of the issue to help the customer move on with their day. But inevitably, a few days or even hours go by before the next frustrating experience. Sound familiar?
In these cases, the issue is not the ability of the support staff or even the help resources available to the customer, but the operating software itself causing issues. Some providers rely heavily on support staff to stitch together poorly designed software. The good news here, you can always break the frustration loop by looking for better designed software to meet your needs. You deserve an operating system that makes life easier for everyone in your club.
This can be a scary notion, but addressing the reality of your operating software could help save your club hours of administrative labor and hundreds of dollars each month. Club Automation is designed for the best user experience for everyone in your club. From front desk staff checking in members and guests, to back-office staff processing payroll and generating reports, all the way to members signing up for classes, purchasing packages, upgrading memberships and so much more. Along with a robust set of solutions, the 5-year-running Stevie Award winning Club Automation services team offers a wide variety of support to meet your ever-changing needs. To learn more about how Club Automation helps your club outrival the best, schedule a consultation today or check out our Questions to Ask Your Software Provider below.
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Static and dynamic content editing. A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
Into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!